Frequently Asked Questions
Do you make customized designs?
Yes. We can manufacture products as per client's specific requirements and architectural designs.
Can I request samples?
The samples are provided free of charge. You only need to cover the courier cost for the sample delivery.
What is your Minimum Order Quantity (MOQ)?
Usually one full container. However, trial orders are available and we are open to discussing your specific needs.
What is the estimated delivery time?
It depends on the order quantity. Typically, one container takes approximately 10 to 15 days after the deposit is received.
What are your payment terms?
Our standard terms are T/T 30% in advance, with the balance paid before shipment or against the B/L Copy. Other terms can be discussed.
Are the wooden crates treated?
Yes, all wooden crates used for transport are strongly fumigated to meet international shipping standards.
Tranquix Stone
