?
Frequently Asked Questions
What are the main advantages of your products?
We have 10 years' export experience across 45 countries. Owning quarries and factories ensures a stable supply, competitive prices, and skilled craftsmanship from over 350 carvers.
Do you accept retail orders?
Yes, we accept retail orders with no minimum order requirement. We serve wholesalers, retailers, and individual clients with tailored pricing policies.
Can you create customized designs?
Absolutely. We can manufacture any dimension and product based on specific client requirements, photos, or drawings.
What is the expected delivery time?
Normally, a container order takes about 35 days. Shipping varies by destination: approximately 18 days to the US West Coast and 27-40 days to European ports.
How do you ensure safe packaging during transport?
We use strong 3cm wooden crates for outside and foam inside. We also provide "all risks" insurance. If damage occurs due to packing faults, our company takes full responsibility.
What payment methods are acceptable?
We accept L/C (Letter of Credit), T/T (Telegraphic Transfer), and D/P.